Our Commitment to Accessibility
At Jersey Cleans, we believe that everyone deserves access to our cleaning services, both online and in-person. We are committed to ensuring that our website is accessible to all users, including individuals with visual impairments, hearing impairments, motor disabilities, and cognitive disabilities.
We strive to provide an inclusive online experience that meets or exceeds the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Accessibility Features of This Website
Screen Reader Compatibility
Our website has been designed and tested to work seamlessly with popular screen reader technologies, including:
- NVDA (NonVisual Desktop Access) - Free screen reader for Windows
- JAWS (Job Access With Speech) - Professional screen reader software
- VoiceOver - Built-in screen reader for macOS and iOS devices
- TalkBack - Built-in screen reader for Android devices
- Narrator - Built-in screen reader for Windows
Keyboard Navigation
Our entire website can be navigated using only a keyboard. Key features include:
- Tab key: Move forward through interactive elements (links, buttons, form fields)
- Shift + Tab: Move backward through interactive elements
- Enter key: Activate links and buttons
- Escape key: Close modal dialogs and menus
- Arrow keys: Navigate through dropdown menus
- Skip to content link: Press Tab on any page to reveal a "Skip to main content" link that bypasses navigation
Visual Accessibility
We have implemented several features to ensure our website is visually accessible:
- High contrast colors: All text meets WCAG AA contrast ratio requirements (4.5:1 for normal text, 3.1 for large text)
- Resizable text: All text can be resized up to 200% without loss of functionality
- Clear focus indicators: All interactive elements have visible focus outlines when navigated with a keyboard
- No color-only information: Information is never conveyed by color alone
- Descriptive link text: All links have clear, descriptive text (no "click here" links)
- Proper heading structure: Content is organized with a logical heading hierarchy (H1-H6)
Semantic HTML and ARIA
Our website uses semantic HTML5 elements and ARIA (Accessible Rich Internet Applications) attributes to provide meaning and context:
- Proper HTML5 landmarks (header, nav, main, footer, article, section)
- ARIA labels for interactive elements
- ARIA live regions for dynamic content updates
- Alternative text for all meaningful images
- Properly associated form labels
Mobile Accessibility
Our website is fully responsive and accessible on mobile devices:
- Touch targets are at least 44x44 pixels for easy tapping
- Content reflows properly on small screens
- No horizontal scrolling required
- Works with mobile screen readers (VoiceOver, TalkBack)
Ongoing Commitment
Accessibility is an ongoing effort. We are continuously working to improve the accessibility of our website by:
- Regularly testing with assistive technologies
- Following current web accessibility standards and best practices
- Seeking feedback from users with disabilities
- Training our team on accessibility principles
- Conducting periodic accessibility audits
Alternative Contact Methods
We understand that some users may prefer or require alternative ways to contact us. We offer multiple accessible contact options:
- Phone: (856) 267-3224 - Speak directly with our team
- Email: info@jerseycleans.com - Send us a message
- Online Form: Accessible contact form with proper labels and validation
Accessibility Feedback
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
Contact Us About Accessibility
Email: accessibility@jerseycleans.com
Phone: (856) 267-3224
Subject Line: "Website Accessibility Feedback"
Please include:
- The web page or feature you had difficulty with
- The assistive technology you were using (if applicable)
- A description of the problem
- Your contact information (if you'd like a response)
We will respond to your feedback within 2 business days and work to address any issues as quickly as possible.
Third-Party Content
While we strive to ensure all content on our website is accessible, some third-party content (such as embedded videos or maps) may not be fully under our control. We work with vendors who share our commitment to accessibility whenever possible.
Accessibility Standards
This website aims to conform to the following standards:
- WCAG 2.1 Level AA - Web Content Accessibility Guidelines
- Section 508 - U.S. federal accessibility standards
- ADA Title III - Americans with Disabilities Act web accessibility requirements
Updates to This Statement
Last Updated: January 2025
This accessibility statement is reviewed and updated regularly as we continue to improve our website and implement new accessibility features.